Our Client Service Principles

Put simply, your home is probably your largest single and most valuable asset. We recognise and respect this and behave accordingly.

So if you decide to sell with us we will:
  • Directly interface with you to help you meet your objectives quickly, deliberately and with minimum fuss.
  • Be open, honest and transparent with you so that we can gain your trust.
  • Extend you all the time and space you need to consider your options.
  • Always be proactive on your behalf suggesting different options and solutions to complex property problems.

Equally if you decide to buy from us we will:
  • Be courteous and respect your objectives.
  • Be fair, honest and transparent with you.
  • Provide as much information and advice as we can.
  • Extend you the time and space to make informed purchasing decisions.

In essence our way is based on People, Partnerships, Trust and Mutual Respect...

Meet The Team

  • Eric Ruddle BSc. (Hons) MRICS Read Bio

    Eric Ruddle BSc. (Hons) MRICS

    Owner / Principle View CV
    • Eric Ruddle BSc. (Hons) MRICS
    Eric Ruddle BSc. (Hons) MRICS E: eric@tlgrahamandson.co.uk
    Eric has 35 years’ experience in the property business having worked in Northern Ireland, the Republic of Ireland, England, Scotland and in Eastern Europe in a variety of differing property roles.

    Eric holds a Bachelor of Science degree in Estate Management from the Ulster University, he is a member of the Royal Institution of Chartered Surveyors (MRICS) and he is an RICS Registered Valuer. Eric is also a member of the Northern Ireland Rural Valuer’s Association (NIRVA) .

    Eric acquired the practice of TL Graham & Son in January 2010 and says:

    “TL Graham & Son has been a household name through the south Co. Down area for almost 100 years having been established back in 1930 and I am proud to have carried on that proud tradition over the last 15 years”


  • Mary McDowell Read Bio

    Mary McDowell

    Customer Services Manager
    • Mary McDowell
    Mary McDowell E: info@tlgrahamandson.co.uk
    Mary McDowell has over 40 years’ experience in business with a particularly strong background in both banking and Customer Service . Mary has been a long standing member of staff at TL Graham & Son and provides the business with full administrative and strategic support. Mary's ability and her exceptional customer service make her a valuable asset to TL Graham & Son something which our clients often comment on.

    Eric says:
    "Mary is key to the success of TL Graham & Son because she not only shares the vision and the principles the business adheres to but her experience in dealing with people, her friendly and positive attitude and attention to detail are invaluable assets."